Columnist

- Margo Locust

Turning to a Main Street contractor or builder can provide new profit opportunities to expand your business. First step — ask yourself, how do we meas...

As a flooring retailer, I have found that coming up with a “check-list” of sorts for my customers who are looking for flooring in a design environment...

By Margo Locust  Early in my career as a retailer my mentor Sonna Calandrino told me: “Revenue follows relationships. Build good relationships, a...

It’s no secret that the resilient flooring category continues to experience market share growth, primarily lead by the popularity of luxury vinyl tile...

Retailing has changed considerably over the past decades. We have seen many new competitors enter the marketplace. Buzz words such as mass merchandise...

There was a time when we knew what was driving customers into our stores. Gone are the days when the customer was influenced by the weekly ad we ran i...

As we ended 2016 and move ahead into the new year, I was reflecting on the customers I have encountered this year. One customer in particular sticks i...

Since the retail business has changed in many areas over the past three decades, more and more independent flooring retailers are finding their reside...

I have been thinking a great deal about my retail business. It’s really not just about selling flooring products. Every customer who walks through the...

I am the owner and publisher of Fabulous Floors Magazine, a consumer publication, and in July of 2015 we moved the magazine and marketing services div...